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Party Supplies FAQs

Q: How do you ship the balloons?
A: All the balloons ship in flat condition - not inflated.

Q: Do LETTER or NUMBER balloons in 16 inches size float?
A: No. It will not float even when you fill them with HELIUM because the size is small and it is letter/number shape. So it will definitely not float when you fill them with AIR.

Q: Will the balloons float when i fill it with air?
A: No. Balloons will not float when you fill it with air.
Depending on the size, you can use helium to make them float.
Please read each listing whether the balloon can float with helium or not.

Q: My balloon is defected , what should i do?
A: Our suppliers check all the balloons to be sure there are no holes and not defected before they ship it out. But in the rare event that your balloon defected or has a hole, please take a picture and contact us as soon as possible, we will make things right. But please provide picture of proof. We can't do anything if there's no proof. Balloons are FINAL SALE. Balloons are delicate in nature and should be inflated using great care. Refunds and/or exchanges will not be issued on any balloons.

Q: What is the best way to contact you?
A: Due to the nature of our business, we prefer to communicate with our clients via email. Communicating via email helps us keep track of the correspondence between the client and seller. This allows us to refer back to these emails during the design process to ensure a fantastic result. Please use contact form here.

More questions? Please do not hesitate to contact us. No question is a stupid question. We are happy to help you :)