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Policies

FILE TYPE - Digital Product(s)
Digital items are sent as either JPEG or PDF only. No physical items or printed materials will be shipped. Please read the product description for the full details. We do not send the original design file. 

Please note that all PDF files are password protected and cannot be opened in any editing software including photoshop, paint or illustrator.

PDF files can only be opened and printed from ADOBE READER. Adobe Reader comes on most computers. If you need to download a free copy, please click here

PHOTOS 
- Digital Product(s)
Please submit photos in JPG format. All photos need to be 300dpi or larger so that images come out clear and not pixelated when printed. If you are not sure about your photo resolution, feel free to contact us before ordering and we can check it for you.

By submitting photos to Party & Printables you agree that the photos being used were taken by you or the photographer has give you permission to use. You also agree to take full responsibility of any misuse of copyright images and agree to not hold Party and Printables liable for any misuse of copyrighted images.

COLOR - Digital Product(s)
Colors may vary slightly from screen to screen and from printer to printer. Please take this into consideration when purchasing. We have no control over color variations. If you are unhappy with the quality of the printed design, we recommend you to contact the printing lab you used directly.

PRICING
All prices for products and shipping are listed in United States Dollars.

PAYMENT & SECURITY
Party & Printables accepts PayPal and major credit cards via PayPal. Please keep in mind you can pay with a credit card through PayPal without signing up for a PayPal account. Note: If you pay by e-check via PayPal, it will take  about 3-5 business days to clear. Work will not begin on your order until your payment has cleared. 

For more information about your security when shopping online with us, please view the PayPal Buyer Protection Policy at PayPal, our payment gateway provider.

ORDERING & ACCOUNT
You will need to sign up for an account to put an order in our shop 
as it makes tracking your order easier.

REFUNDS & EXCHANGES
We do everything possible to ensure our buyers are satisfied with their purchases. Due to the custom nature of our products and the time invested in each product, we do not offer refunds. Please be sure you are 100% ready to purchase before doing so. Thank you for your understanding.

We are not responsible for printing errors. Refunds will not be given when a mistake is made during the printing process. If you are unhappy with the quality of the printed design, we recommend you to contact the printing lab you used directly.

30 DAYS KEEPING POLICY
It is important to note that it is buyers responsibility to keep and save the file(s). All designs will be purged from our system 30 days after we have released your final design to you. We highly recommend making a back-up copy of your final design(s). We are unable to change, revise or resend your order after 30 days have passed. If it has been longer than 30 days, you will need to repurchase the design. 

CUSTOMER SATISFACTION
If you do not satisfied with your experience with Party & Printables, please contact us immediately so that we can correct the problem. Please let us know prior to leaving feedback so we can work with you to make sure you are satisfied with the product. Thank you so much for your cooperation :)

ADDITIONAL POLICY
We reserve to the right to refuse a purchase of our designs to anyone we feel would be using for more than personal use.

PRIVACY
Your privacy is important to us. We commit to keep all your personal information confidential and secure. 

COPYRIGHT
Party & Printables retains all right to the artwork and may distribute or sell the artwork to other parties without notice. The purchaser does not own any part of the artwork. By purchasing product on Party & Printables, you have read and agreed to the policies stated above.

Product(s) are intended for use by original purchaser only. Payment is not refundable nor can the license it purchased be used as an exchange for license to another artwork file(s). All the artworks are property of Party & Printables and cannot be claimed as your own.

DISCLAIMER
While we make every possible effort to ensure the accuracy of the information on our websites and marketing material, we do not provide any warranty or guarantee as to the accuracy of that information. We may change information on this site at any time without notification. 

©2016 Party & Printables. All Rights Reserved